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Local HK Delivery $50 • International $200 Shop now

We want you to be happy with your purchase. If for any reason you are not satisfied, you may return or exchange your item under the following conditions:

Eligibility

  • Returns must be requested within 14 days of delivery.

  • Items must be unused, in their original packaging and in saleable condition.

  • Proof of purchase (order confirmation) is required.

Non-Returnable Items

  • For hygiene reasons, we cannot accept returns on mugs, drinkware or food-related items once opened.

  • Sale or clearance items are final and non-returnable.

How to Return

  1. Contact us at [your email] with your order number and reason for return.

  2. Once approved, you will be given return instructions.

  3. Customers are responsible for return shipping costs, unless the item was faulty or incorrect.

Exchanges

  • Exchanges are subject to stock availability.

  • If the requested item is unavailable, a refund will be issued.

Refunds

  • Refunds will be processed within 7 business days after we receive and inspect the returned item.

  • Refunds are made to the original payment method only.